Frequently Asked Questions
Everything you need to know about your BeisbolMXShop experience.
What is the estimated shipping time for my order?
Standard shipping within Mexico typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
Are your baseball gloves and bats authentic?
Yes, BeisbolMXShop is an authorized retailer. All products, including gloves, bats, and cleats, are 100% authentic and sourced directly from top brands like Rawlings, Wilson, and Louisville Slugger.
Can I return a customized jersey or bat?
Items that have been customized with specific names, numbers, or engravings are final sale and cannot be returned unless there is a manufacturing defect.
How do I determine the right glove size for my position?
We provide a comprehensive size guide on each product page. Generally, infielders prefer smaller gloves (11.25"-11.75") for quick transfers, while outfielders use larger gloves (12.5"+) for better reach.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and local payment options like OXXO Pay for our customers in Mexico.
Do you offer team discounts for bulk orders?
Yes, we offer special pricing for leagues, schools, and amateur teams purchasing 10 or more units of the same item. Please contact our sales team via the 'Team Orders' page for a quote.